Please Gamble Responsibly
Social responsibility is at the heart of our ethos, and we fully appreciate our remit to promote responsible gambling – that is, the promotion of gambling in a safe, secure and supportive manner.
We hope that all players have an enjoyable and entertaining experience with us at PredictorBet – but we also want to make sure that you gamble responsibly, and within limits that you are comfortable with, and can afford.
Please read on for tips and tools to ensure that you are playing safely & responsibly, and for sources of help & advice should you need them.
Some tips on gambling safely:
- Only gamble within budget, and with money that you can afford to lose
- Set limits on time and money spent
- Never borrow to play.
- Play for fun, not for money
- Remember that gambling is a leisure activity – it is not a way to earn money
- Do not gamble when under the influence of alcohol or other substances.
- Never gamble when stressed, depressed, upset or in recovery.
- Don’t let gambling get in the way of everyday life – balance gambling activities with other healthy activities
- Don’t play to escape
- Understand that everyone loses over time – and don’t chase your losses.
- And finally, know where you can get some help – there are some useful links
Tips & Tools
Here is some useful advice to keep your gambling activities under control
- Keep tabs on your account
Your current balance will always be visible at the top of the app or website but for more detailed information, check your account regularly. You can do this by checking your Transaction History at any time in the My Account area of the app or website. Here you can find a record of all deposits, plays and withdrawals so you can determine whether you are spending within – or outside – your means.
- Set yourself limits that you are comfortable with
You can set a maximum deposit limit in the My Account section of the platform.
- Try keeping a diary
Keep a diary of how often you play, and how much time you are spending gambling. You can always see your session time in the apps or website underneath the PredictorBet logo.
- Keep your eye on the clock
Wherever technically possible, PredictorBet website or app also shows a GMT and a session timer to assist you in monitoring how long you have spent on the platform at any one time
- Take a break
Gambling continuously can cause you to lose track of time and perspective. Take a break and get a bite to eat or step out for some fresh air. You can also take a longer break from PredictorBet here.
- Assess your gambling habits
Taking a quiz might help you to understand whether your gambling activities are becoming a problem. BeGambleAware offer a quick test here:
Taking A Break From PredictorBet
Our Take A Break option allows you the opportunity to take a break from playing for a set period, after which the account will automatically be reinstated. The timeframes on offer are:
- 24 hours
- One week
- One month
- Your choice
Should you decide to take a longer break from PredictorBet, you may wish to consider Self Exclusion.
If you feel that you have a problem with gambling and would like to self exclude yourself from using PredictorBet further, we are fully supportive of your decision. You can do this via our PredictorBet automated service or via telephone to Customer Services:
- If you wish to self-exclude online, go to My Account, and then click the “Take A Break” option at the bottom of the screen. You will then need to select “Self-Exclusion” as an option. The system will ask you whether you wish to continue with the self exclusion. You can also self-exclude yourself by calling Customer Services on 02920 02 03 00.
- Upon confirmation of self exclusion (via the automated system or via a call to Customer Services) you may select an exclusion timeframe, the minimum being 6 months
- The Customer Services team will process your request by deactivating your account and manually returning any money on account returned to the player
- Your user name and other personal details will be removed from the PredictorBet marketing databases within 48 hours of receiving the completed self-exclusion notification
- Your details will also be added to a register detailing your name, address, date of birth and account number as well as a record of your associated payment card numbers which will all be excluded from the site
- Post deactivation, you will receive an email containing the following information:
- Signposting to relevant counselling and support services
- Advice on considering extending self-exclusion to other remote gambling operators currently used
- Information regarding software that can restrict access to betting sites
- A reminder that PredictorBet self exclusion can be extended for one or more time periods post expiry of the initial request
- Once the initial self exclusion timeframe has expired, you will continue to be excluded from the PredictorBet marketing database unless you actively request such material
- Once the initial self exclusion timeframe has expired, if you choose not to renew but instead makes a positive request to begin gambling again (via Customer Services only), you will be given 24 hours to cool off before being allowed to access gambling facilities. An explanation of the relevance of the cooling off period will be given, and if you decide to proceed post this cooling off period, your account may be reinstated.
Gambling Blocking Websites
You may find it useful to visit sites which offer software to restrict gambling sites on PCs, laptop or mobile devices – we have listed some useful sites below.
Advice For Friends & Family
If you think someone you know has a problem…
If you’re having problems because of someone else’s gambling habits, it is best to be honest with them about it. They need to know how their behaviour is affecting you. You can speak to any of the organisations we have listed below for help and advice.
It is illegal for someone who is under 18 years of age to gamble in the UK, and we take our responsibility to uphold that law very seriously. To prevent underage persons accessing our gambling services, we carry out third party verification checks to ensure that our customers are at least 18 years of age, and in some cases, we may ask for physical proof of age and identity. Please do not be offended if we ask to see this – this is just part of our commitment to stamping out underage gambling.
If you gamble online at home yourself, be sure to protect your computer so that those under 18 cannot access it – never leave your browser open. All Windows computers and most smartphones and tablets can be set up to have password control so that you must enter a password to access the device. You should also keep your PredictorBet user name and password private (when entering the password for the first time on a new device, we recommend that you do not tick the “remember my password” option).
If you have children or teenagers in your household, you may wish to use internet protection software that allows you to limit the websites to which they have access, prevent file sharing, and generally give you detailed control over how your children use the Internet.
Take a look at:
If you become aware that someone under 18 has accessed the PredictorBet platform, please let us know immediately by emailing firstname.lastname@example.org We take these reports very seriously, and will investigate, and then if necessary freeze the player’s account and request identification from the player.
Places To Seek Further Help
If you are concerned that you may have a gambling problem, here are some places where you can seek friendly, non judgemental advice.
GamCare provides free, specialist counselling for anyone experiencing difficulties resulting from a gambling problem – including gamblers, partners and family members – across the UK. The GamCare helpline provides confidential advice, information and emotional support throughout Great Britain to anyone experiencing problems with gambling. You can speak to an adviser on freephone 0808 8020 133, 8am to midnight, seven days a week.
Gambling Therapy offer many different online services for problem gamblers and their friends and families, including online groups, forums, e-mail support and a resource database
National Problem Gambling Clinic
If you live in England or Wales, are aged 16 or over and have complex problems related to gambling, you can refer yourself to this specialist NHS clinic for problem gamblers.
Gordon Moody Association
The Gordon Moody Association offers residential courses for men and women who have problems with gambling – email email@example.com or call 01384 241292 to find out more.
Gamblers Anonymous UK
Gamblers Anonymous UK runs local support groups that use the same 12-step approach to recovery from addiction as Alcoholics Anonymous. There are also GamAnon support groups for friends and family.
If you would like to talk to us about any of the above, please contact Customer Services on 02920 020300.